Akash Sharma
Gurugram, India
Customer Support Associate
-
Local Time - 09:43 PM
About Me
I’m a dedicated Customer Service and Support professional with experience working for leading global companies Accenture, Concentrix, and Teleperformance, where I’ve represented world class brands such as Verizon, Meta, and Amazon.
Over the years, I’ve developed strong expertise in customer communication, issue resolution, and technical troubleshooting across telecom, social media, and e commerce industries. My approach is always centered on delivering excellent service, fostering trust, and ensuring every customer interaction adds value to the business.
At Accenture, I supported Verizon customers with billing and service inquiries. At Concentrix, I served as a Meta Pro Agent, assisting businesses in optimizing their social media and advertising strategies. And at Teleperformance, I worked as an Amazon Seller Support Associate, helping sellers manage accounts and resolve marketplace challenges.
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$6/hr
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