About Me
Leading a Sales Team of 25+ FTE’s
Managing an order management process which involves Quoting, Order
Processing, Invoicing and handling Post Order Management queries.
Utilized Client tools such as SAP, R2O, Watson, JIRA, TDOS, SOS,
Smartsheet and CIS
To maintain good and effective communication with Onshore Supervisor
and other Business leaders
Responsible for Interviewing and training of personnel for the Work
Operations function
Basic objective is to keep the client deliverable at the topmost priority
Currently handling all client calls and internal calls with OPS like MBR
and QBR
Responsible for all administrative issues of Co workers
Identifying and rectifying training need areas and knowledge gap within
the team
Preparing Scorecards and maintaining accuracy trackers for multiple
LOB’s
Publishing weekly/monthly performance dashboards using POWER BI Tool
My Expertise
Explore & Appreciate my Work
Aaina Rai has not added any portfolio
My Project History & Feedbacks
My Endorsements
Aaina Rai hasn't been endorsed yet
My Education
Work Experience
Certifications
$26/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
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