I handle customer queries through ticketing tool, Email, chat and phone calls. I have experience in working with different regions and giving them the perfect solution for their problem.
Since some customers will be faced with different challenges concerning some issues around a website or will be needing direction on what to do, I will always be available to render assistant to those potential customers that are in need of support both technically.
What the Seller needs to start the work
I will be needing just an email regarding the possible knowledge one must posses about your organisation/site in other to carry out a proper support service to customers.