The attached is a doc which contains series of concepts/ideas meant to engage users in a website/app

They need a implementation framework

https://docs.google.com/document/d/1yR4djNiwd1yr3hLsoMFvkZ5atGULphzj3FeDzO1uLrc/edit?usp=sharing

The process will need microforms, slide-ins/slide-outs, balloons, various forms of notifications driven by an automated process/delivery mechanism

This can be done using some AI/machine learning framework as well.