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US Based Customer Service Representative needed for a website

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32 /Hr

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Customer Service
Representative

 

 



REMOTE POSITION – BASED IN USA – APPLICANTS
MUST BE BASED IN USA

 



40 hours/week

 



FLEXIBLE WORKING HOURS

 



PAY - $32/hour

 

 



JOB DESCRIPTION:

 



Customer Service Representatives needed for
a website dedicated to bitcoin, cryptocurrency and blockchain expertise. The
website, owned by a bitcoin and blockchain expert who is one of the finest in the
subject matter, enables interested audiences to get more insights into the
topic with elaborate and descriptive audiobooks, books and events (to be
booked). The website also offers customized gift items and apparels for bitcoin
fans!

 

Join the team to help out and assist
audiences guiding through an interesting industry.

 

 



TASKS:

 



- Attract
potential customers by answering product and service-related queries,
suggesting information about other products and services.


 



- Open
customer accounts by recording account information and maintain accounts and
customer database.


 



- Maintain
financial accounts by processing customer adjustments.


 



- Resolve
customer complaints related to services and products, determining the cause of
the problem; selecting and explaining the best solution to solve the problem;
expediting correction or adjustment; following up to ensure resolution.


 



- Recommends
potential products or services to management by collecting customer information
and analyzing customer needs.


 



- Prepare
product or service reports by collecting and analyzing customer information.


 



- Contribute
to team effort by accomplishing related results as needed.


 

 



REQUIREMENTS:



- Customer
service experience.


 



- Attention
to detail.


 



- Team
player.


 

 



PREFFERED:

 



- Knowledge
about bitcoin and blockchain.