TELECALLER /ADMIN ASSISTANT
Reports to: Management
MUST have access to uninterrupted Internet and phone
Proficient in ENGLISH & HINDI.
Candidates who could speak Punjabi are desirable as most of our clients are from punjabi community
POSITIVE & CAN DO Attitude
MUST have PERSUASIVE Sales & marketing Skills
MUST have at least 1 year experience in a Multi-national call centre preferably (Australian Client)
Able to work Australian Working Hours ( 10:00 AM -06:00 PM)
As a Telecaller/ Administrative Assistant , your primary role will be to reach out to leads promptly (within 15 minutes during Business Hours & First thing in the morning for After working hours leads/prospects).Confirm Lead appointments if they self-schedule their appointments and book an appointment for unscheduled appointments).Must have confidence on phone and have persuasive abilities to book an appointment for leads who didn’t self schedule their appointments.
Responsibilities:Take 100% ownership of your role and responsibilities and their EXECUTION.Don’t wait for management for everything.Be proactiveCall Management
Facebook Page Management
Daily Meeting & Reporting
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