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Looking for a Inside Sales Associate

  • Posted at : 11 days ago
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We are looking for a Night Shift Inside sales associate who will be working from home. The individual will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Assist Realtors with different task in their day to day life
  • Meet personal/team qualitative and quantitative targets
Requirements
  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Very Strong phone and verbal communication skills along with active listening
  • Proficiency in English is a must
  • Must have computer/laptop and a headset
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Candidate must have the right attitude to convert Leads into Clients
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree
Job Type: Full-Time
Compensation: Salary + Commission