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I need administrative support /customer care /data entry

  • Posted at : 5 months ago
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30 /Hr

Estimated Hours - 5
Budget
93
Proposals
550
Views
Closed
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SD

USA
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Projects Posted : 2
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i need a customer care to Contribute to thriving sales team with great customer services and the
ability to meet the needs of clients who need assistance. Provides sales
and customer service support to customers calling, emailing, live
chatting or instant messaging the team.
Job functions:


  • Open and maintain customer accounts by recording account information

  • Resolve product or service problems by clarifying the
    customer's complaint; determining the cause of the problem; selecting
    and explaining the best solution to solve the problem; expediting
    correction or adjustment; following up to ensure resolution

  • Maintain financial accounts by processing customer adjustments

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs


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