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I need a Customer Service Representative

  • Posted at : 1 month ago
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20 /Hr

Estimated Hours - 30
Budget
112
Proposals
750
Views
Expired
Status

Posted By -

ML

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Projects Posted : 1
Projects Paid : 0
Services Purchased : 0
Total Spent :
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Job Duties: 

- Attracts potential customers by answering product and service questions; suggesting information about other products and services. 
- Opens customer accounts by recording account information. 
- Maintains customer records by updating account information. 
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs. 
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.