KeepCalling has an excellent full-time position as a remote Customer Support Assistant in the Kerala area (Kottayam or Kochi preferred), as part of our international Operations department. Customer Support Assistants communicate with customers primarily through mail, chat, and phone and utilize a variety of software tools to navigate customer accounts, research, and review policies and communicate effective solutions in a fast-paced environment.
Please apply with a CV + audio Cover letter.
The position is available in a “Work from Home” model where CS Assistants are expected to work from a home location approved by KeepCalling for all scheduled hours. It is the responsibility of the CS Assistants to ensure uninterrupted internet connectivity and a ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality.
KeepCalling is a Telecommunication company with sales worldwide and offices in the USA, Romania, and Bolivia. Inc. 5000 listed KeepCalling for five years in a row as one of the fastest-growing companies in the US.
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Find more about KeepCalling on www.KeepCalling.net or follow KeepCalling's team on Facebook: www.Facebook.com/KeepCallingTeam
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