potential customers by answering product and service questions; suggesting
information about other products and services.
customer accounts by recording account information.
customer records by updating account information.
product or service problems by clarifying the customer's complaint; determining
the cause of the problem; selecting and explaining the best solution to solve
the problem; expediting correction or adjustment; following up to ensure
financial accounts by processing customer adjustments.
potential products or services to management by collecting customer information
and analyzing customer needs.
product or service reports by collecting and analyzing customer information.
to team effort by accomplishing related results as needed.
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