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Customer Services Representative

  • Posted at : 1 month ago
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30 /Hr

Estimated Hours - 40
Budget
89
Proposals
668
Views
Expired
Status

Posted By -

PZ

0.0
Projects Posted : 4
Projects Paid : 0
Services Purchased : 0
Total Spent :
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Feedbacks : 0 %

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Attracts
potential customers by answering product and service questions; suggesting
information about other products and services.


·        


Opens
customer accounts by recording account information.
        

Maintains
customer records by updating account information.
        

Resolves
product or service problems by clarifying the customer's complaint; determining
the cause of the problem; selecting and explaining the best solution to solve
the problem; expediting correction or adjustment; following up to ensure
resolution.

Maintains
financial accounts by processing customer adjustments.

Recommends
potential products or services to management by collecting customer information
and analyzing customer needs.



Prepares
product or service reports by collecting and analyzing customer information.

Contributes
to team effort by accomplishing related results as needed.