Compare Proposal

Nothing to compare.

Customer Service for Education Consulting Services

  • Posted at : 1 month ago
  • Post Similar Project
1000

Budget
19
Proposals
126
Views
Expired
Status

Posted By -

RS

0.0
Projects Posted : 1
Projects Paid : 0
Services Purchased : 0
Total Spent :
0
Feedbacks : 0 %

Project Details show (+) hide (-)

  • Handling outbound calls speaking professionally Respond to basic customer queries
  • Have basic understanding of researching required information using available resources
  • Handle and address customer complaints / issues Classify the calls based on their importance as per defined criteria
  • Identify and escalate priority queries
  • Follow up customer calls where necessary
Qualification: Bachelor (or above) , 0-2 years of call handling experience ,proficient in relevant computer applications MS -Office, Internet applications. Keen to learn customer service principles and practices.