All customer service clerks must complete company mandated customer service training prior to their start date. Customer support clerk Maintain, manage and update all customer databases in a timely manner. Implement innovative methods that ensure customer satisfaction at the highest level. Monitoring the company’s data entry systems is an important part of the role, as well as transfer and condense complex data into a simple systems database for accurate documentation and record-keeping. Follow procedure to enter customer and account information from reports, receipts, and other forms in a timely and efficient manner. Along with the knowledge and professional attitude,customer service is caring for customers and treating them with respect. The goal of every company should be to exceed customer expectations when providing customer service.
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