|Deposit payment method||Currency||Fee|
|Bank Transfer||INR||No charge|
|Credit/Debit Cards / Netbanking||INR||2.0% to 2.8%|
|Credit Cards (International)||USD||2.9% + $0.30|
|Withdrawal Currency||Withdrawal Method||Fee|
|INR||Bank Transfer in India||No charge|
|USD||Payoneer Bank Transfer||Payoneer Fee ($3.00)|
|USD||Payoneer Account||No charge|
*When a user's monthly proposal limit is exhausted and he does not buys extra proposal credits then he will be charged INR 50 Fee per Proposal Credit whenever his service is purchased.
*When the User recieves funds in his Bank account, their Financial Institutions may impose a currency coversion charge if they are withdrawing money in their local currency, which should be borne by the User.
*Charges paid for add-ons like "FEATURED", "TOP CONTEST", "URGENT", "SEALED" etc are NON REFUNDABLE charges and they will not be refunded to the user under any circumstances.
* In case of withdrawls in USD there might be currency exchange fee depending on the current exchange rates.
* Project Refunds In case when a project is refunded after 30 days from the date of project awarded with mutual consent of both 'freelancer' and 'cusotmer', Truelancer will charge a fee of $50 or 5% of total project value (whichever is more) to the 'customer' and 'freelancer'. Also the 'freelancer' creates a risk of their account being suspended permanently.
* Dispute & Refund In case when a project is refunded after 30 days from the date of project awarded due to non-delivery of work by Freelancer, Full Project commission at 10% of project value will be charged as Fee to the Freelancer.
* Delayed Delivery of Work In case when a project is continued for more than 45 days from the date of project awarded and delivery is delayed also less then 25% payment is approved, Full Project commission at 10% of project value will be charged as Fee to the Freelancer.
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