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Customer Support Freelancers in Kenya
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Hire Customer Support Freelancers in Kenya and Experts
Find & Hire Customer support in Kenya who are professionals offering their expertise in various Freelance Customer support Services to businesses near Kenya and around the world. Kenya is home to a large pool of talented and experienced Customer support freelancers who can help businesses with professional Customer support services in Kenya. Freelance Customer support services in Kenya are quite affordable on our platform compared to hiring full-time employees.
Truelancer.com provides all types of Freelance Customer support with a range of skilled and talented freelancers in Kenya. We offer the opportunity to save 50% of your business cost by hiring Kenya Customer support freelancers.
Expert Customer support freelancers for hire in Kenya are skilled in using the latest Customer support tools and techniques to deliver effective results for their clients for anytype of Customer support jobs in Kenya . With the help of Customer support freelancers in Kenya, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.
Popular Services from Customer support Experts
Professionals offering Customer support Services
Popular Tools used by Customer support Experts
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B2B lead Generation|Google Ads|Web search|Virtual Assistant|Data Entry
Im a person who is positive about every aspect of life.There are many things I like to do, to see, and to experience. I like to read, I like to write; I like to...
$ 5/hr
✔ Customer support ✔Virtual assistant ✔Social media mgnt ✔ Research
Hey and thank you for checking my profile,am a multi talented freelancer with the the following skills âś“Recruitment âś“Virtual assistant âś“email marketing, emai...
Virtual Assistant
As a virtual assistant, I thrive on helping others streamline their tasks and achieve their goals. With a background in administrative support and a passion for...
$ 5/hr
senior nursing officer
I am a self starter, self driven and a responsible person. I possess abundant skills in areas of research, clinical work, ICT and administration.
$ 5/hr
topnotchcontent writer
I am an article, content and academic writer with 6 years of experience, i deliver high quality content within the shortest period . I have impeccable research...
$ 13/hr
Marketing Executive Data Entry Expert Data Analyst
I am a focused, hardworking, diligent, disciplined individual, an excellent team player with good communication skills and ability to engage in a fast growing m...
$ 5/hr
Consultant
I am passionate about Information Technology as a tool for impacting knowledge. I am a Christian and I uphold high standards of professionalism and integrity in...
$ 33/hr
Project management and Marketing Consultant
Dedicated, hardworking, self supervising,committed to delivery, perfectionist and professional.
$ 75/hr
ICT Support/Sales
Am a hard working person who works with minimum supervision while achieving the best results.
$ 11/hr
Administrator
I am a graduate of Business and Economics, Second Class Honours; from Moi University currently pursuing my masters in Arts, Project planning and management wit...
$ 4/hr
Hiring Information for Customer support Experts
When hiring for customer support roles, prioritize candidates with strong communication and conflict resolution skills, alongside proficiency in CRM and help desk tools like Zendesk or Freshdesk. Look for a portfolio demonstrating measurable outcomes such as improved customer satisfaction scores or reduced resolution times. Experience in multichannel support and technical troubleshooting is essential. Clear project scoping and onboarding processes ensure alignment on service levels and customer experience goals, enabling efficient integration into your support operations.
Hourly Rates of Customer support Experts
Freelance customer support rates vary significantly by region, reflecting local market demand and cost of living. In North America, rates typically range from USD 20 to 45 per hour due to high demand for skilled communication and technical troubleshooting. Western Europe offers competitive rates between USD 18 and 40, while Eastern Europe and Latin America provide cost-effective options from USD 12 to 25. South Asia and Africa present lower rates, generally USD 8 to 18, suitable for volume-based support roles. Southeast Asia and Oceania maintain moderate rates, balancing quality and affordability.
Job Opportunities for Customer support Experts
Customer support professionals find opportunities across industries including technology, e-commerce, telecommunications, and healthcare. Freelancing and remote work are increasingly common, with demand for expertise in CRM platforms and multichannel communication growing steadily. Mastery of tools like Salesforce Service Cloud and Intercom enhances employability. Earnings vary by region and specialization, with technical support roles commanding higher rates. Global demand for customer-centric service ensures diverse career paths and continuous growth potential.
Tools & Platforms for Customer support Experts
Zendesk and Freshdesk dominate the customer support tools market, offering robust cloud analytics platforms and seamless multichannel integration. Salesforce Service Cloud provides enterprise-grade capabilities favored by large organizations. Emerging challengers like Help Scout and Jira Service Management offer open-source alternatives and specialized workflows. Mastery of these platforms is critical for delivering efficient, scalable customer support and optimizing customer experience management.
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