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Customer Support Freelancers in Hanoi
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Hire Customer Support Freelancers in Hanoi and Experts
Find & Hire Customer support in Hanoi who are professionals offering their expertise in various Freelance Customer support Services to businesses near Hanoi and around the world. Hanoi is home to a large pool of talented and experienced Customer support freelancers who can help businesses with professional Customer support services in Hanoi. Freelance Customer support services in Hanoi are quite affordable on our platform compared to hiring full-time employees.
Truelancer.com provides all types of Freelance Customer support with a range of skilled and talented freelancers in Hanoi. We offer the opportunity to save 50% of your business cost by hiring Hanoi Customer support freelancers.
Expert Customer support freelancers for hire in Hanoi are skilled in using the latest Customer support tools and techniques to deliver effective results for their clients for anytype of Customer support jobs in Hanoi . With the help of Customer support freelancers in Hanoi, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.
Popular Services from Customer support Experts
Professionals offering Customer support Services
Popular Tools used by Customer support Experts
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SKILLS
COUNTRIES
Team Leader
I have a strong background in IT and have been involved in numerous AI training projects, taking on various roles throughout the process. These experiences have...
$ 20/hr
Newbie comes for working experience
Hello and Welcome! I’m Alice Nguyen, a professional freelancer specializing in data entry, data classification, information collection, market research, voice...
$ 10/hr
Branch Manager
Hello, I am Quynh Anh currently working as a full time branch manager at an early childhood education. I have experience in communication, consultation, marke...
$ 15/hr
Customer support, Virtual Assistant, sourcing
Hello, I am Amy, I live in Vietnam. I am here to looking for chances to increase my income by my skills. My skills are on: Customer support, Virtual Assistant,...
$ 20/hr
Customer Service
Pay attention to details and accuracy Time management and be responsibles for tasks Able to work with data entry, CRM input
$ 6/hr
Nhân viên Hành chính
Nhân viên có nhiều kỹ năng về giao tiếp và chăm sóc khách hàng, quản lý giấy tờ một cách hiệu quả
$ 3/hr
Human resources executive
Experienced HR generalist/ Headhunter, with Administration and Customer support skills
$ 6/hr
Hiring Information for Customer support Experts
When hiring for customer support roles, prioritize candidates with strong communication and conflict resolution skills, alongside proficiency in CRM and help desk tools like Zendesk or Freshdesk. Look for a portfolio demonstrating measurable outcomes such as improved customer satisfaction scores or reduced resolution times. Experience in multichannel support and technical troubleshooting is essential. Clear project scoping and onboarding processes ensure alignment on service levels and customer experience goals, enabling efficient integration into your support operations.
Hourly Rates of Customer support Experts
Freelance customer support rates vary significantly by region, reflecting local market demand and cost of living. In North America, rates typically range from USD 20 to 45 per hour due to high demand for skilled communication and technical troubleshooting. Western Europe offers competitive rates between USD 18 and 40, while Eastern Europe and Latin America provide cost-effective options from USD 12 to 25. South Asia and Africa present lower rates, generally USD 8 to 18, suitable for volume-based support roles. Southeast Asia and Oceania maintain moderate rates, balancing quality and affordability.
Job Opportunities for Customer support Experts
Customer support professionals find opportunities across industries including technology, e-commerce, telecommunications, and healthcare. Freelancing and remote work are increasingly common, with demand for expertise in CRM platforms and multichannel communication growing steadily. Mastery of tools like Salesforce Service Cloud and Intercom enhances employability. Earnings vary by region and specialization, with technical support roles commanding higher rates. Global demand for customer-centric service ensures diverse career paths and continuous growth potential.
Tools & Platforms for Customer support Experts
Zendesk and Freshdesk dominate the customer support tools market, offering robust cloud analytics platforms and seamless multichannel integration. Salesforce Service Cloud provides enterprise-grade capabilities favored by large organizations. Emerging challengers like Help Scout and Jira Service Management offer open-source alternatives and specialized workflows. Mastery of these platforms is critical for delivering efficient, scalable customer support and optimizing customer experience management.
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