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Customer Service Freelancers in Kenya
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Hire Customer Service Freelancers in Kenya and Experts
Find & Hire Customer service in Kenya who are professionals offering their expertise in various Freelance Customer service Services to businesses near Kenya and around the world. Kenya is home to a large pool of talented and experienced Customer service freelancers who can help businesses with professional Customer service services in Kenya. Freelance Customer service services in Kenya are quite affordable on our platform compared to hiring full-time employees.
Truelancer.com provides all types of Freelance Customer service with a range of skilled and talented freelancers in Kenya. We offer the opportunity to save 50% of your business cost by hiring Kenya Customer service freelancers.
Expert Customer service freelancers for hire in Kenya are skilled in using the latest Customer service tools and techniques to deliver effective results for their clients for anytype of Customer service jobs in Kenya . With the help of Customer service freelancers in Kenya, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.
Popular Services from Customer service Experts
Professionals offering Customer service Services
Popular Tools used by Customer service Experts
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COUNTRIES
Digital Marketing Strategist, SMM, Copywriter, Virtual Assistant
I am dynamic and goal oriented with strong analytical and problem solving skills. I pay great attention to detail and have a proven ability to work in a fast pa...
B2B lead Generation|Google Ads|Web search|Virtual Assistant|Data Entry
Im a person who is positive about every aspect of life.There are many things I like to do, to see, and to experience. I like to read, I like to write; I like to...
$ 5/hr
Technical Writer|Virtual Assistant|WordPress
Despite the challenging nature of the freelance market, I have emerged as a highly adaptable professional, best in providing comprehensive solutions for your te...
EXECUTIVE VIRTUAL ASSISTANT| CUSTOMER SERVICE
An Executive Virtual Assistant with 5+ years of experience in Administration and 2+ years as a Virtual Assistant supporting busy CEOs, business owners, and Foun...
$ 7/hr
Professional freelancer
I am experienced enough in freelancer, having wide experience working with researchers institute. I graduated from Maseno University with bachelors in writing
Creative Media Specialist
I’m a creative and tech savvy professional with a strong background in video editing, motion graphics, content creation, digital marketing, and graphic design....
$ 15/hr
Medical Marketing Liaison
Hello! Im Dorcas Waithera Karanja, a high performer specializing in Content Creation, Customer Experience, TV Production, and Project Management. With over 10...
$ 7/hr
Procurement & Business Operations Specialist | Certified Virtual Assis
With 5+ years of experience in procurement, administration, and operations, I specialize in streamlining workflows, managing data, enhancing customer service, a...
$ 10/hr
Customer Service, administrative support and Data entry
I am a versatile professional with expertise in Customer Support and Data Annotation/Fact Checking. With strong communication skills, attention to detail, and t...
$ 10/hr
Customer Care Executive
I am a hardworking, diligent and honest person, ready to work in a challenging environment with minimal supervision ensuring that the organizations goals as wel...
$ 4/hr
Hiring Information for Customer service Experts
When hiring for Customer Service roles, prioritize candidates with strong communication and conflict resolution skills, alongside proficiency in leading CRM platforms like Zendesk or Salesforce Service Cloud. Look for a proven track record in managing multichannel support and measurable improvements in customer satisfaction metrics. A well-documented portfolio demonstrating problem-solving in real-world scenarios and experience with SLA management is essential. Clear project scoping and onboarding processes ensure alignment on service expectations and quality standards, reducing turnover and enhancing customer loyalty.
Hourly Rates of Customer service Experts
Customer Service freelance rates vary significantly by region due to demand and cost of living. In North America and Oceania, rates typically range from $18 to $38 per hour, reflecting high demand for skilled communication and CRM expertise. Western Europe offers competitive rates between $15 and $30, while Eastern Europe and Latin America provide cost-effective options from $7 to $18. South Asia and Africa have lower hourly rates, generally between $5 and $14, making them attractive for volume-based customer support projects. Southeast Asia balances affordability and quality with rates from $6 to $14 per hour.
Job Opportunities for Customer service Experts
Customer Service professionals are in demand across industries such as e-commerce, technology, telecommunications, and healthcare. Freelance and remote opportunities abound, especially for those skilled in CRM tools and multichannel support. Mastery of platforms like Freshdesk and Intercom enhances employability and earning potential. With global demand rising, professionals can expect competitive compensation and diverse career paths, including customer success management and technical support roles. Continuous skill development in data-driven customer insights and emotional intelligence is key to long-term success.
Tools & Platforms for Customer service Experts
Zendesk and Salesforce Service Cloud dominate the customer service software market, offering robust cloud analytics platforms and seamless multichannel integration. Freshdesk and HubSpot Service Hub serve as strong alternatives with user-friendly interfaces and competitive pricing. Emerging challengers like Genesys Cloud and Talkdesk are gaining traction for their AI-powered automation and scalability. Open-source alternatives remain niche but appeal to cost-conscious businesses seeking customizable help desk solutions. These tools collectively empower customer service teams to deliver exceptional support and optimize customer experience.
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