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Chat Support Freelancers in Surabaya
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Find & Hire chat support in Surabaya who are professionals offering their expertise in various Freelance chat support Services to businesses near Surabaya and around the world. Surabaya is home to a large pool of talented and experienced chat support freelancers who can help businesses with professional chat support services in Surabaya. Freelance chat support services in Surabaya are quite affordable on our platform compared to hiring full-time employees.
Truelancer.com provides all types of Freelance chat support with a range of skilled and talented freelancers in Surabaya. We offer the opportunity to save 50% of your business cost by hiring Surabaya chat support freelancers.
Expert chat support freelancers for hire in Surabaya are skilled in using the latest chat support tools and techniques to deliver effective results for their clients for anytype of chat support jobs in Surabaya . With the help of chat support freelancers in Surabaya, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.
Popular Services from chat support Experts
Professionals offering chat support Services
Popular Tools used by chat support Experts
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Talented Senior Creative Worker Design & Illustration
Hello, I’m Aan, a Bachelors in Visual Communication Design from the State University of Surabaya Cum Laude, GPA[removed]With 5+ years of experience as a graphic...
$ 20/hr
UI/UX Enthusiast, Writer
I am Fatima Az Zahra, you can call me Zahra. I am a fresh graduate who has a great interest in UI/UX design, journalism, writing, and other creative things. I a...
$ 15/hr
Design Illustator
I’m a detail oriented and reliable individual in the Art Field. I have a creative mind full of imagination, a fast learner, motivated, and ready to deliver qual...
$ 15/hr
Writer, Translator, and CAE-certified English Speaker
A trilingual Indonesian native. A highly motivated and an eager worker. Able to keep up with technology advancements, deliver accurate translations and quality...
Data Analysis & Data Visualization
I am data analyst passionate about turning raw data into meaningful insight that help business make smarter decisions. With expertise in looker studio and a str...
$ 20/hr
Professional Graphic Designer
Halo, nama saya adalah Ulil Absor. Saya adalah seorang desainer grafis profesional dengan pengalaman lebih dari 5 tahun bekerja didalam perusahaan atau sebagai...
$ 10/hr
BASIC
Professional 2D AutoCad Drafter / Draftsman of Buildings
I am a High rise Building AutoCad Drafter / Draftsman with 13 years of experience in the construction field. Specialist in Complete Two Dimensional Structural,...
$ 3/hr
Graphic Designer & Branding Enthusiast
its been 6 years since my first career in design and branding, I have carried out projects to help several brand community businesses including cafes, small to...
$ 30/hr
Social Media Manager and Digital Marketing Strategist
Passionate Social Media Strategist and Digital Marketing with over 4 years of professional experience in social media marketing, copywriting, and working effect...
$ 10/hr
UI/UX Designer
Experienced in digital product design with a strong focus on technology, web design, and user experience research. Skilled in combining visual creativity with a...
$ 8/hr
When hiring chat support professionals, prioritize candidates with strong communication skills, proficiency in CRM platforms, and experience in live chat management. Look for a portfolio demonstrating measurable outcomes such as improved customer satisfaction scores or reduced response times. Multilingual capabilities and technical troubleshooting skills add significant value. Clear scoping of chat volume, peak hours, and escalation protocols ensures smooth onboarding and effective performance. Familiarity with data privacy regulations and quality assurance processes is essential for maintaining service standards.
Chat support freelance rates vary significantly by region due to differing market demands and cost of living. In North America, rates typically range from USD 18 to 35 per hour, reflecting high demand for skilled, multilingual agents with CRM expertise. Western Europe offers competitive rates between USD 15 and 30, while Eastern Europe provides cost-effective options from USD 10 to 20. South Asia and Africa have lower rates, generally between USD 5 and 12, suitable for volume-based support roles. Southeast Asia and Latin America offer mid-range pricing from USD 6 to 18, balancing quality and affordability. Oceania rates align closely with Western Europe, ranging from USD 16 to 30.
Chat support roles are in high demand across industries like e-commerce, SaaS, healthcare, and financial services. Professionals can find opportunities in remote freelancing, BPOs, and in-house customer experience teams. Mastery of popular chat platforms and CRM tools enhances employability. Earnings vary globally but can be lucrative with specialization in technical support or multilingual services. The growing emphasis on real-time customer engagement and digital transformation fuels steady career growth in this field.
Zendesk Chat and LiveChat dominate the chat support market with robust features and integrations, making them preferred choices for enterprises. Emerging platforms like Drift and Freshdesk Messaging offer innovative automation and AI-driven capabilities, appealing to businesses seeking advanced customer engagement solutions. Open-source alternatives such as Tawk.to provide cost-effective options for startups and SMEs. The competitive landscape encourages continuous innovation in cloud analytics platforms and omnichannel communication tools.
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