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Call Handling Freelancers in Sri Lanka

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Hire Call Handling Freelancers in Sri Lanka and Experts

Find & Hire Call Handling in Sri-lanka who are professionals offering their expertise in various Freelance Call Handling Services to businesses near Sri-lanka and around the world. Sri-lanka is home to a large pool of talented and experienced Call Handling freelancers who can help businesses with professional Call Handling services in Sri-lanka. Freelance Call Handling services in Sri-lanka are quite affordable on our platform compared to hiring full-time employees.

Truelancer.com provides all types of Freelance Call Handling with a range of skilled and talented freelancers in Sri-lanka. We offer the opportunity to save 50% of your business cost by hiring Sri-lanka Call Handling freelancers.

Expert Call Handling freelancers for hire in Sri-lanka are skilled in using the latest Call Handling tools and techniques to deliver effective results for their clients for anytype of Call Handling jobs in Sri-lanka . With the help of Call Handling freelancers in Sri-lanka, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.

Popular Services from Call Handling Experts

Professionals offering Call Handling Services

Popular Tools used by Call Handling Experts

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Chathun -Freelancer in ,Sri Lanka

India , Sri Lanka

call center and data entry

i am chathun vishwa keshra. i work in direct dialog.

$ 100/hr

Charith Navaratnam-Freelancer in Sri Lanka,Sri Lanka

overseas education consultant

I have been professionally qualified in sales and marketing in customers service and BPO management

$ 7/hr

SENE-X ANYTHING PVT LTD-Freelancer in ,Sri Lanka

India , Sri Lanka

KPO Center

SENE-X ANYTHING PVT LTD is one of the pioneers BPO/KPO Company in Sri Lanka which is specialized in telephony solutions for business as Call Center Services, HR...

$ 5/hr

Sanju Kiyoshan Fernando-Freelancer in Sri Jayawardenepura Kotte,Sri Lanka

Data Entry Operator Graphic Designer

I am looking for part time work to engage from home. Rates are negotiable.

$ 3/hr

Shamila Sourjah-Freelancer in Piliyandala,Sri Lanka

Virtual Assistant

I am Shamila Sourjah. Willing to work as a Virtual Assistant remotely from home.

$ 10/hr

Viyath Jayawickrama-Freelancer in Moratuwa,Sri Lanka

Brochure Designer

Fluent in English, I create brochuree that get the job done. If your looking to promote your product right you've come to the right place.

$ 5/hr

Maneesha Wadasinghe-Freelancer in Kottawa,Sri Lanka

India Kottawa, Sri Lanka

Copy Writing, Typing, Data Entry

I can, - type fast - Copy and re-writing - Proof Reading Have knowledge relevant to Word / Excel.

$ 6/hr

Shereen Esther-Freelancer in Colombo,Sri Lanka

India Colombo, Sri Lanka

Entrepreneur

Hi I am Shereen from Srilanka, entrepreneur and a har worker, would love to do some data-entry work from home.

$ 20/hr

Tiny Ekanayake-Freelancer in ,Sri Lanka

India , Sri Lanka

Associate Software Engineer - QA

I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best also I'm self-motivated, organized an...

$ 8/hr

Nemaal Fernando-Freelancer in Colombo,Sri Lanka

India Colombo, Sri Lanka

data entry and writing

im a part time free lancer trying toget more extra cash. data entry ,call center, translating and creative writing.

$ 5/hr

Hiring Information for Call Handling Experts

When hiring for Call Handling roles, prioritize candidates with strong communication and active listening skills, alongside proficiency in CRM and call center software. Look for measurable outcomes such as improved customer satisfaction scores or reduced call resolution times. Experience in both inbound and outbound call scenarios is valuable, as is the ability to manage conflict and multitask efficiently. Clear project scoping and onboarding processes are essential to align expectations and ensure consistent service quality.

Hourly Rates of Call Handling Experts

Call Handling freelance rates vary significantly by region due to differing market demands and cost of living. In North America, rates typically range from USD 18 to 35 per hour, reflecting high demand for skilled customer communication and CRM proficiency. Western Europe offers competitive rates between USD 15 and 30, while Eastern Europe and Latin America provide cost-effective options ranging from USD 8 to 20. South Asia and Southeast Asia have lower rates, generally between USD 5 and 14, making them attractive for volume-based call center projects. Oceania commands premium rates similar to North America, emphasizing quality and multilingual capabilities.

Job Opportunities for Call Handling Experts

Professionals skilled in Call Handling can find opportunities across industries such as telecommunications, healthcare, finance, and e-commerce. Freelance and remote roles are abundant, especially for multilingual support and technical troubleshooting. Mastery of popular tools like Zendesk and Five9 enhances employability. With growing demand for customer-centric services, earning potential ranges widely by region and specialization, offering a viable career path globally.

Tools & Platforms for Call Handling Experts

Zendesk and Five9 dominate the call handling tool market, offering robust cloud analytics platforms and seamless CRM integrations. Alternatives like RingCentral and Freshdesk provide competitive features for small to medium enterprises, while emerging challengers such as Aircall and Talkdesk focus on user-friendly interfaces and scalability. These tools support efficient call routing, quality assurance, and multichannel communication, essential for modern call handling services.

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