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Call Handling Freelancers in Colombo
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Hire Call Handling Freelancers in Colombo and Experts
Find & Hire Call Handling in Colombo who are professionals offering their expertise in various Freelance Call Handling Services to businesses near Colombo and around the world. Colombo is home to a large pool of talented and experienced Call Handling freelancers who can help businesses with professional Call Handling services in Colombo. Freelance Call Handling services in Colombo are quite affordable on our platform compared to hiring full-time employees.
Truelancer.com provides all types of Freelance Call Handling with a range of skilled and talented freelancers in Colombo. We offer the opportunity to save 50% of your business cost by hiring Colombo Call Handling freelancers.
Expert Call Handling freelancers for hire in Colombo are skilled in using the latest Call Handling tools and techniques to deliver effective results for their clients for anytype of Call Handling jobs in Colombo . With the help of Call Handling freelancers in Colombo, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.
Popular Services from Call Handling Experts
Professionals offering Call Handling Services
Popular Tools used by Call Handling Experts
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Web Developer, Graphic Designer, Entrepreneur
Accomplished web designer & front-end developer with extensive experience building WordPress driven websites, HTML5, CSS3 and various web scripting technologies...
$ 12/hr
English Instructor✅Proofreader ✅Professional Writer✅ Content Writer ✅
Greetings! I am an experienced writer who can complete your tasks successfully in the fields of content writing, creative writing, journal writing, speech writi...
yes i will do
i am web developer, software engineer, author, teacher,Logo design
Professional Content Writer | SEO Blog & Article Expert
Hello! I’m Ramithu Hansira, a dedicated and versatile Content Writer with a strong passion for creating clear, engaging, and well researched content. I speciali...
$ 10/hr
Dia
Im a good writer and also, I’m a detail oriented and creative copywriter with a strong passion for crafting clear, engaging, and persuasive content. I enjoy tra...
$ 5/hr
Full Stack Developer | Web Applications & API Specialist
I’m a dedicated software engineer with full stack experience. I enjoy building reliable and user friendly web applications. I’ve worked on real world projects l...
$ 10/hr
Creative designer
I’m Gihan Viraj Narasinghe, a passionate Graphic Designer and Video Editor with over 5 years of experience creating visually compelling and impactful content. A...
$ 10/hr
Video editing| Photoshop| Illustrator| Data Entry & book cover design
Greetings!! I KS Ishra, a professional graphic designer and worked in a Advertising Farm for over 5yrs. I am also good at Data Entry projects. Now I am self emp...
Solatare
Hi, Im Aaron, a passionate graphic designer with 6 years of experience working in Adobe Photoshop. Im excited to offer you a professional, innovative, and visua...
$ 15/hr
Graphic Designer | T Shirt & Branding Expert | Uniform And Outerwear
I am a dedicated Graphic Designer with strong experience in T shirts, Streetwear, Uniforms, outerwear designs, logo creation, and realistic product mockups. I w...
$ 3/hr
Hiring Information for Call Handling Experts
When hiring for Call Handling roles, prioritize candidates with strong communication and active listening skills, alongside proficiency in CRM and call center software. Look for measurable outcomes such as improved customer satisfaction scores or reduced call resolution times. Experience in both inbound and outbound call scenarios is valuable, as is the ability to manage conflict and multitask efficiently. Clear project scoping and onboarding processes are essential to align expectations and ensure consistent service quality.
Hourly Rates of Call Handling Experts
Call Handling freelance rates vary significantly by region due to differing market demands and cost of living. In North America, rates typically range from USD 18 to 35 per hour, reflecting high demand for skilled customer communication and CRM proficiency. Western Europe offers competitive rates between USD 15 and 30, while Eastern Europe and Latin America provide cost-effective options ranging from USD 8 to 20. South Asia and Southeast Asia have lower rates, generally between USD 5 and 14, making them attractive for volume-based call center projects. Oceania commands premium rates similar to North America, emphasizing quality and multilingual capabilities.
Job Opportunities for Call Handling Experts
Professionals skilled in Call Handling can find opportunities across industries such as telecommunications, healthcare, finance, and e-commerce. Freelance and remote roles are abundant, especially for multilingual support and technical troubleshooting. Mastery of popular tools like Zendesk and Five9 enhances employability. With growing demand for customer-centric services, earning potential ranges widely by region and specialization, offering a viable career path globally.
Tools & Platforms for Call Handling Experts
Zendesk and Five9 dominate the call handling tool market, offering robust cloud analytics platforms and seamless CRM integrations. Alternatives like RingCentral and Freshdesk provide competitive features for small to medium enterprises, while emerging challengers such as Aircall and Talkdesk focus on user-friendly interfaces and scalability. These tools support efficient call routing, quality assurance, and multichannel communication, essential for modern call handling services.
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