I have done data/reports generation, processing and analysis relating to Operational activities and performance for 6 years with Shell. Working daily with large amount of information and interacting with global stakeholders equipped me with adept knowledge and skills in the following fields: 1. Operational Reporting and Business Intelligence 2. Stakeholder engagement 3. Handling & establishing MIS needs of newly set-up accounts 4. Scheduling and Forecasting, Capacity Planning/FTE sizing 5. Excel, PowerPoint, SAP Business Object, CRM and ERP, Oracle CRM and ERP, SharePoint, and LiveLink I also worked as a frontliner for several years with Sykes under MCI Communications account US Telco and with Shell US Fuels, acknowledging and assisting diverse clients through phone and e-mail. I handled basic to complex concerns of both general public and channel partner customers....

Nearly ten years’ experience in Developing and Training people. Adept in developing training modules and training curriculum for branding and operational excellence. Consistently exceeded goals, both in terms of the metrics and company objectives. Experienced in handling international accounts and in presenting results of consortium operations. Skilled in developing and implementing standard operating procedures. Also competent and seasoned in pioneering accounts and programs for collections, sales, retail and communication skills improvement. Strengths on Start-up and Turn-around business situations Key Specialties: Marketing & Brand Strategy, Strategic Planning & Campaign Development, Marketing Communication, Internal Communication, Promotional communication, Relationship Building and highly trained in market perception control, mitigation and management. Highly skilled in people development Proficient in both Filipino and English- highly trained in EU and US business correspondence...

- Experience data warehouse designing, implementation and support. - Understand data warehouse concepts, ETL usage and concepts, Star Schema, and Snowflake. - Experience in ETL Architecture, development, enhancement maintenance, Production support, Data modeling, Data Profiling, Data Cleasing, Data Synchronization and Data Reporting including Business Requirements. - Develop, revise and test ETL interfaces using Informatica as a Data Integration Flatform; focusing in Powercenter. - Great skills in ETL programming, logic and flow. - Experience in creation and generation of BI reports from operational reports up to dashboards using Microstrategy. - Provides assistance and advice to business users in the effective use of applications and information technology. - Ability to quickly adapt to changing priorities, requests and environments - Dedicated to maintain high quality standards - Passionate to develop a fruitful association with the colleagues - Good in communication and coordination...

Journalist, businesswoman, tutor...

I am an MS Excel expert, doing mostly process automation, as well as data analysis. I have been in the industry for more than 10 years now, handling different projects and serving different clients from around the world. I have handled Business Intelligence tools as well, and a few programming languages that were requested ad-hoc. I am never afraid to try new languages - I am eager to learn/study new things....

As a diligent and well-determined person with more than 4 years of post-qualification experience in aiding businesses establish a strong documented process related to Service Delivery and Workforce Management as well as ensuring the implementation of the latter, I enjoy working in a fast paced, highly motivating position where I can assist others and at the same time challenge and expand my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and allow me the opportunity to gain additional skills and experience....