I am Oscar I have more than 7 years working with avaya products at the installation level support and troubleshooting. Installations of PBX Communicacion Manager In my work I have had the opportunity to install from the beginning, having to install the System Platform operating system, Communication Manager, with their respective updates Then syncreonization with the media gateways g700, g430, g450 and all MM and TN cards for the g650 I have done the system configuration at user level, vdn, vectors, trunks CO, SIP, H323, E1 And ending with the implementation in the client's offices with the installation and update of the phones to finish with the implementation Installations of PBX IP OFFICE In my work I had the opportunity to perform the installation from the beginning here I had the opportunity to make the designs looking for the best solution for the applications received After receiving the components I made the connection of the cards to then make the updates to the la...

I have more than 12 years of Avaya products implementation and support services experience....

More than 9 years of experience in the IT Industry, mainly with AVAYA Products, this includes Avaya IPT and Avaya CC & UC, Avaya Scopia and Cisco Security, Microsoft System Administration & Structured Cabling. Draft and submit to customer documents related to Avaya installation. Provide incident and problem management for Avaya product infrastructure. Conduct and plan maintenance activities and which can involve time to time system upgrade and system patch or firmware upgrades. Monitor Avaya products alarms and take appropriate actions to proactively resolve troubles. Conduct direct end user support for recommending, provisioning, troubleshooting, upgrading and changing ownership of telecom user devices Skilled with AVAYA ECG, SMB, Midmarket Systems, CCR, ACCS, IPOCC, Scopia and data networking & Security products. Outstanding organizational, time management and team leading skills including the ability to multi-task, prioritize, and manage increasingly complex issue...

Specialist in installation and management of Avaya Comunitions Manager, System Manager, IP OFFICE 500 V2 CMS, WEBLM, Session Border Controller administration and installation central IP Grandstrem ,Yeastar S20, S50; S100, S300 Switch and routers Tp-link , D-link,Ubiquiti and HP...

Hi, I have experience in customer service in banking and Sales domain. Would like to opt in for data entry, Copy/paste or typing kind of jobs....

Hi! I have total 15 + years of an Experience Project Management,VOIP,Network Security,Video-Audio Collaboration,Routing-Switching,Techno Writer ,Editing and Linux.Marketing...

2011 was when my BPO journey started as a Customer Service Representative in a Telco account, being a consistent top performer lead to a promotion as a Supervisor for a Billing line of business LOB way back[removed]On the same year, I was selected to manage Chat Subject Matter Experts, ensuring Operations will have support/coverage during the account’s hours of operations. Account got closed last 2015. Luckily, I was transferred to a financial account and started over as a Customer Service Representative. June 2016 was when I joined Workforce Management Team WFM as a Login Admin Analyst, responsible for login provisioning/de-provisioning, maintaining headcount files for the clients. After 6 months, my WFM career progressed when I moved up as a Scheduling Analyst for a Financial account. Currently in charge of scheduling analysis and providing staff recommendations to meet service center goals....

Professional working with Avaya Telecom Solution and have 8 years experience in different IT products and Solution. Working in different area like Microsoft, Data Network, Wireless Solution, Call Center Recording, SMB, Open Sourse PBX Solution FREEPBX - ELASTIX - ISSABEL etc....

I had experiences with Employee Relations, Compensation and Benefits, Recruitment, Timekeeping and Payroll. Also, my experiences with international firms have made me develop and improve my time-management, decision-making and project management skills. Above and beyond my experience and capabilities I have been commended for consistently exceeding company goals and standards. I am willing to undergo training and guarantee to not waste your investment. I can start immediately....

I am a Senior Support Engineer with up to 6 years of experience in a IT/Telecom industry. I have substantial background in Physics, with an ability to work with little or no supervision. I serve as an Avaya Certified Support Specialist with ability to coordinate and manage resources under timely and successful project completion. I have also acquired knowledge around Avaya Telephony solutions voice and data services going through a professional consultative approach. Having deep knowledge of the working principle of communication systems, I have in previous years carried out support, installation and maintenance of windows servers, virtual machines, Local Area Network and Wide Area Network as well as design and implement. I have managed several IP telephony and video conferencing installation projects for expansion of newly acquired facility for small, midsize and large enterprise telephony solutions across Africa...