More than 8+ years of professional experience in the Enterprise Infrastructure Services. Looking for a position that will utilize my skillset and work experience with an opportunity for development. Worked as a Cloud Support Ambassador, Service Desk Level 2, Technical Support, and Customer Service I provide services to the various organization from End-Users, Small and Medium Businesses to Large Enterprises and effectively taught a team of professionals with identical specialization with my previous companies. I am a highly experienced professional who specializes in the following: • Office 365 Ambassador Business Support • Great Technical and Customer Service Support Call, Email and Chat • Cloud Technology • Server Management Active Directory, Exchange Server, and Windows Server 2012 R2 • Domain Management DNS Management, Transfer and domain host • Email Migration IMAP, Exchange and Office 365 • Autotask Remote, Automation, and Processing...

I am currently working at a BPO company as Technical Support, local IT. I managed to resolve hardware and software issues within my scope which is in a local perspective. We support Operations with different programs or accounts in the BPO and make sure that technology requirements are met....

9 years experience Managed IT department, including telecom and Help Desk operations Provided first and second-tier technical support and knowledge on Windows server/desktop applications. Managed all servers and network equipment, including internet and internal production, VPN, Mikrotik, Terminal Services, Email Provided strategic technology direction and spearheaded advanced technology initiatives Scaled technology and policies Provided operations management, including security, backup/recovery/disaster planning, off-hours staff coverage...

Cherry Cachero has always been curious on how stuff works. Apart from being flexible for technical support skills, Cherry is also proficient in using windows components and MS office applications which is very essential in this line of work. Cherry Cachero started her IT career as a working student in Linksys, to support users technical issues. This is where her knowledge was developed in a wide range of technical skills. Cherry is looking for a new challenge on this field of interest....

With the 10 years experience I had on BPO industry handling sales, customer service and back office, I'll definitely be an asset to the company. I was once a quality analyst so you can be sure I wll provide quality service. I was also part of the leadership team that's why doing administrative tasks is nothing new to me....

I would refer you to my resume to know more about my background especially my previous work experience...

A Service Desk Analyst Level 2 providing technical solutions for VMware, network and ID administration, Active Directory, Microsoft Exchange Server and Citrix-based applications. Spent almost 6 years in the outsourcing industry; 4 years in the technical field and more than a year as a virtual assistant for a US-based telco catering business-to-business transactions of the company. A very systematic and organized individual who has honed being attentive to detail and flexibility from the past experiences. An excellent provider of customer support thus became one of the highest contributors of customer satisfaction....

I believe that my strong technical experience and education will make me a very competitive candidate for this position. The key strengths that I possess for success : • Can work under pressure within minimum supervision • I strive for continued excellence • I provide exceptional contributions to customer service for all customers With 4 years of experience in Technical Support and IT Helpdesk, I have a full understanding on how this type of industry works. I also have experience in learning and excelling at new technologies as needed. Please see my resume for additional information on my experience....

I'm an IT Professional, Proficient in MS Windows, MS Office, WordPress Website Developer, Server Administration with Active Directory, and Networking. Experienced in Office Administrative support tasks such as Data Entry, Database management, Accounting payment processes via SAP, Tech support, Product research, eBay listing, Dropshipping, and Virtual Assistant....

Customer service | Technical Support | Helpdesk Support | Data Entry | Chat and email support | Backup Management | Email Management | Network and Systems Security | Firewall Management | Server and Network Administration | Remote Access | Web Hosted Exchange Intermedia | Anti-Virus and Malware Management | Spam Management over SMTP | User Authentication and Management | VMware | Citrix | Office 365 | Hyper-V Hi, I'm Jeraldyn Gonzales I've been in the BPO industry since 2006 and both handle technical support and customer service. I have 7 years of extensive and hands-on experience as a NOC Engineer Network|System|Security|Backup|Storage|Cloud....